PRIVACY POLICY
Centric Collective Pty Ltd ("we", "us", "our") is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Personal information we collect
We may collect personal information such as your name, contact details, organisation, and information relevant to your enquiry or engagement with us.
How we collect and use information
Personal information is collected through our website forms, email, phone, meetings, and business communications. We use this information to:
Respond to enquiries
Provide project management and advisory services
Communicate with clients and stakeholders
Meet legal and regulatory obligations
Disclosure of information
We may disclose personal information to professional advisers, contractors, consultants, or service providers where required to deliver our services or operate our business. We do not sell personal information.
Storage and security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access.
Data retention
We retain personal information only for as long as it is required to fulfil the purpose for which it was collected, or as required by law. If you leave a comment on our website, the comment and its associated metadata may be retained indefinitely. This allows us to recognise and approve follow-up comments automatically rather than holding them for moderation.
If users register for an account on our website (where applicable), we store the personal information provided in their user profile. Registered users may view, update, or delete their personal information at any time (except for their username). Website administrators may also access and manage this information for administrative purposes.
Cookies and analytics
Our website uses cookies and similar technologies to enhance functionality, analyse website traffic, and improve user experience. Cookies are small data files placed on your device that help us understand how visitors interact with our website. These cookies may collect information such as browser type, device type, operating system, referring pages, pages visited, time spent on the website, and general location data. This information does not generally identify you personally.
We may use third-party analytics services (such as Google Analytics) to monitor and analyse website usage. These service providers may process information on our behalf in accordance with their own privacy policies. You can choose to disable or manage cookies through your browser settings. Please note that disabling cookies may affect the functionality and performance of the website.
Access, correction and complaints
You may request access to or correction of your personal information, or make a privacy complaint, by contacting us. We will respond within a reasonable timeframe.
Contact us
Centric Collective Pty Ltd
Email: hello@centriccollective.com.au
Location: Victoria, Australia
Changes to this policy
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to this website.. We do not make any representations about third-party websites that may be linked to this website.
We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual ("personal information"). This Privacy Policy governs how personal information obtained through this website is handled.
This Privacy Policy should be reviewed periodically to ensure you are aware of any changes. We welcome your comments and feedback.
Last updated: January 2026